Policy - Crafty Cuttables

Shipping & Policies

Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Privacy policy

File formats and what you can use them for:

SVG Files-High quality vector files can be used with Cricut Design Space. With Silhouette Studio you can use svg files but only if you have the upgrade for your software to the Designer or Business Edition.

DXF Files-These files will look like the design and are in the color of the design, ready to cut. These files are used in Silhouette Studio when you DO NOT have the upgraded Designer Edition.

PNG Files-These files do NOT have a white background around them, it has a transparent background. These can be used for printing. They are high quality and work well to make things like invitations or as mockups.

JPEG Files-These are basically a photograph. This type of file is supported on almost all programs and this is what you want to use if you just want to “print the picture”.

EPS Files-These files are mostly used for embroidery.

If there is a file type not listed you may need, please let me know and I will be happy to make one for you.

Frequently Asked Questions

Where can I sell printed products created with Crafty Cuttables designs?

You may sell on your own small commercial website, Etsy, and Amazon Handmade (only). Commercial large-scale production and print-on-demand sites that imply the images are your own are NOT allowed. You may NOT use these images to sell products created on sites like Zazzle, RedBubble, Society6 and other third party online shops. You may NOT use these images to sell on sites like Zulily.

What CAN I MAKE with Crafty Cuttables Designs?

ALL PERSONAL USE projects are allowed.
PHYSICAL items you may sell are: Mugs, t-shirts, cell phone cases, license plates, dog bowls, wood signs, etc. Pretty much, only prints and collage sheets of our designs are not allowed. Tranfers may be sold.

DIGITAL items you may sell are: Flattened invitations, cards, planner stickers, party printables, bookmarks, planner covers and inserts. AS LONG AS the DIGITAL products are made into a creation of your own, and not solely our art. :)

Will these files work with my Silhouette Studio?

Yes, these files work with Silhouette Studio. For the Free version you use the .dxf files and for the Designer (Paid) version you can use the .svg files.

Will these files work with my Cricut?

Yes, you can use the svg files. The png, jpg and dxf files can also be uploaded into Design Space but can't be ungrouped.

What can I NOT DO with Crafty Cuttables Designs?

-Digital files may not be shared or given away. The file is meant for use only by the purchaser.
-Files may not be used in any website, banner, blog, logo, etc. Please do not upload the file to any website, blog, or social media site.
-The original downloaded digital files may not be re-sold on their own in digital form or altered, modified and re-sold in digital form. Unfortunately, that is in direct competition with me.
-Images may not be printed on sheets (as in prints, sublimation transfers, or collage sheets) for resale.
-Commercial large-scale production and print-on-demand sites that imply the images are your own are not allowed. Examples include: Printify, Amazon, eBay, Red Bubble or Zazzle.

Can I get a refund?

Unfortunately no, not once the files have been downloaded. I will work with you on any issues you have and resend the files through email if needed. Please MAKE SURE BEFORE purchasing that your machine is compatible.

Will my files come glittered as shown on the example?

The answer is yes & no! No, the printable will not come glittered as shown. The file size is so large with glitter, that it would be hard to download. However, if you want glitter for printing, I will glitter the jpg or png for you and send it back to you. turn around is usually one day but maybe a few if I have a lot of orders in front of yours.

I purchased a file but it's showing my payment hasn't cleared.

Etsy can take up to 5 minutes to process your payment. Once your payment has cleared your download link will be active.